FANTASTIC REPAIR SERVICE
If you have a product that needs mending, or your mobility equipment is ready for a service, you can rely on our experienced engineers to complete a professional service, repair and certification. We will get your job done quickly as we have parts in stock, but for your convenience, FREE LOAN EQUIPMENT can be arranged if there is a problem during your service or repair.

LOLER TESTING for safety
For the safety and peace of mind of our customers, all of Agecare Eastern’s products are tested by engineers to pass our own high standards, and also to comply with the Lifting Operations and Lifting Equipment Regulations 1998 (LOLER). You can find out more on this government enforced test at the Heath and Safety Executive website here: http://www.hse.gov.uk/lau/lacs/90-4.htm.

VAT EXEMPTION and your purchase
The law provides VAT relief for some mobility aids for some people who are 'chronically sick or disabled' in certain situations. (For the purposes of this site; we refer to The Disability Discrimination Act (DDA) which defines a disabled person as someone who has a physical or mental impairment that has a substantial and long-term adverse effect on his or her ability to carry out normal day-to-day activities). Relief under this provision is not restricted to those who are registered as disabled, and there is no blanket exemption from VAT for disabled persons. To help you decide if you or the person you are purchasing on behalf of qualifies, and are eligible for the VAT exemption, please call your local H.M. Customs and Excise or use the links provided to obtain further information.

http://www.hmce.gov.uk/business/vat/disabilityfaqs.htm
http://www.hmce.gov.uk/forms/notices/701-07.htm